Through our store privacy-sensitive data or personal information is processed. Frassor.com considers a careful handling of personal data of great importance. Personal data is therefore carefully processed and protected by us.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:
We clearly state the purposes for which we process personal data. We do that through this privacy statement;
we limit our collection of personal data to only those personal data that are necessary for legitimate purposes
we first ask you for express permission to process your personal data in cases where your permission is required;
we take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf;
we respect your right to access, correct or delete personal data upon request.
Frassor.com is responsible for the data processing. In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend that you read it carefully.
This privacy statement was last updated on 3-12-2021 13:00.
Use of personal data
When using our store we obtain certain information from you. This could be personal data. We store and use only personal data that is provided directly by you, in the context of the service requested by you, or of which it is clear at the time of submission that it will be provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
Name and address details
– Telephone number
– Billing address
– Email address
– Payment details
Some parts of our store require you to register first. After registration we will save your chosen username and personal data. We save this information so that you do not have to fill it in every time and so that we can contact you in the context of executing the agreement.
We will not provide the data linked to your user name to third parties, unless this is necessary for the execution of the agreement you have concluded with us or if this is required by law. In case of suspected fraud or abuse of our webshop we may hand over personal data to the competent authorities.
Handling your order
When you place an order with us, we will use your personal data for processing. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this in this privacy statement.
In addition to the information on our website, we can also inform you about our new products and services
via social media
Contact form and newsletter
We offer through our webshop the opportunity to ask questions using a contact form, where you are asked to fill in various data to process your question. The information you send us will be kept as long as necessary for the nature of the form or the content of your e-mail to be fully answered and processed.
We offer a newsletter to inform interested parties about our products and/or services. Every newsletter contains a link by which you can unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.
When using our web store the following information will be published so that it is visible to everyone on the internet:
You choose which information You publish. It is possible that you can be traced with this.
Our web store displays advertisements.
Communication to third parties
We may pass on your information to our partners. These partners are involved in the implementation of the agreement.
Social media buttons are included in our webshop. The operators of these services use this information to collect your personal data.
Cookies are used on our webshop. Cookies are also placed by third parties that we have engaged.
You are free to disable cookies through your browser. Keep in mind that it is possible that our website will not work optimally anymore.
We have made agreements with third parties who place cookies about the use of the cookies and applications. Nevertheless, we do not have full control over what the providers of these applications themselves do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these may change regularly).
We use Google Analytics to track how visitors use our webstore. We have concluded a processing agreement with Google to make agreements about how our data will be handled. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally we have the IP addresses anonymized.
We take security measures to limit abuse of and unauthorized access to personal data.
The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we keep data for up to one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the tax retention obligation of seven years for payment data).
Websites of third parties
This privacy statement does not apply to third party websites that are connected to our web store through links. We cannot guarantee that these third parties handle your personal data in a reliable or safe manner. We advise you to read the privacy statements of these websites before using them.
Changes to this Privacy Statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
Inspection and amendment of your data
You can also send us a request to view, change or remove this information. You can also submit a request for a data export for data that we use with your permission, or substantiate your wish to limit the processing of personal data by us.
To prevent misuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is not correct, you can request us to change or remove the data.
Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to submit a complaint to the Personal Data Authority against the processing of personal data. You can contact the Personal Data Authority for this purpose.