Have you placed a large order we will ship it with DHL Europlus. We will provide the contact details such as telephone number to the driver so that the delivery driver can reach you by phone. As it concerns pallet transport it is important that someone is present on site to receive the goods.
Delivered on pallet
We deliver large orders as much as possible on recycled pallets. The driver will deliver these with a basket truck or tailboard and can place the pallet at the desired location at the delivery address (provided that there is good road surface). Orders on the website will all be delivered on a single-use pallet. You may keep the pallet free of charge if it is a single-use pallet. This allows you to easily move the order on your site. Exceptions to this are wholesale customers and distribution centers that we deliver on europallets, which will be exchanged upon delivery.
Not present at delivery?
If you are not at home when the delivery person comes by, you can easily select another desired day via DHL app.The delivery staff of DHL Europlus works on Monday to Saturday.
Would you like to know if the product you ordered is also delivered as a pallet delivery or have another question. Please feel free to contact our customer service, we will be happy to assist you.